FTC Order Against AI-Enabled Review Platform Sitejabber Will …
Nov 6, 2024 · The Federal Trade Commission today charged that Sitejabber, a company offering an AI-enabled consumer review platform, deceived consumers by misrepresenting that ratings and reviews it published came from customers who experienced the reviewed product or service, artificially inflating average ratings and review counts.
Sitejabber - Federal Trade Commission
Nov 6, 2024 · Case Summary. In a complaint issued in November 2024, the FTC charged that Sitejabber deceived consumers by misrepresenting that ratings and reviews it published came from customers who experienced the reviewed product or service, artificially inflating average ratings and review counts.
No shortcuts to five stars: Lessons from the FTC’s settlement with ...
Nov 6, 2024 · Sitejabber’s practices, the FTC says, likely misled consumers and violated the FTC Act. To resolve the case, the company agreed to clean up its act and stop making or helping others make deceptive claims about ratings or reviews.
The FTC orders Sitejabber to stop faking product reviews
Nov 6, 2024 · The Federal Trade Commission has charged Sitejabber, an online review platform, with violating its new fake reviews rules by using point-of-sale reviews to misrepresent what customers think...
FTC orders Sitejabber to stop misleading customers with reviews
Nov 7, 2024 · The FTC voted to issue the complaint against Sitejabber and accept the consent agreement 5-0. Once the order is published to the FTC’s website as final, the FTC can seek civil penalties of up to $51,744 for each violation. The allegations center on point-of-sale reviews, which Sitejabber requested at the time of sale rather than after ...
Why the FTC Charged Sitejabber With Fake Ratings and Reviews
6 days ago · Key Takeaways. Sitejabber collects ratings and reviews for over 130,000 businesses. On Wednesday, the Federal Trade Commission charged that Sitejabber collected reviews at the point of sale, or ...
FTC to monitor compliance at AI-enabled product review platform …
Nov 7, 2024 · News Brief FTC orders Vroom to pay $1M after it ‘sped right past compliance’ 2024-07-08T14:05:00Z By Adrianne Appel. Vroom, the former online used car dealer, agreed to pay $1 million to settle allegations by the Federal Trade Commission that it didn’t abide by consumer protection laws, including providing prompt refunds.
FTC Charges Review Platform Sitejabber With Deception
Nov 6, 2024 · The Federal Trade Commission (FTC) announced a new enforcement action against Sitejabber, charging the review platform with deceiving consumers through misrepresentative reviews and ratings.
FTC says Sitejabber gives misleading reviews and ratings
6 days ago · "AI-enabled" reviews website Sitejabber inflated ratings for businesses that paid the company, the Federal Trade Commission said Wednesday.
FTC Charges Sitejabber with Deceptive Practices in Consumer …
According to the FTC’s findings, Sitejabber, operating under the corporate name GGL Projects, Inc., engaged in deceptive practices by collecting consumer ratings and reviews at the point of sale.
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